Deliveries are made by InPost S.A. both in the form of courier deliveries to your home and using parcel machines. The cost of delivery is always given when placing an Order. Delivery time is usually 1-5 business days, in some cases shipping may be prolonged of which the customer will be informed. In the case of a large number of orders, the delivery time may be extended of which the customer will be notified by email.

To make a return, please contact us via email: kontakt@basedevie.eu writing in the subject line: RETURN and provide the order number.

Returns are also processed by InPost S.A. using a specially printed form, completed with the required data. Return parcels without the required return form are not subject to the procedure. The money is returned to the bank account from which the payment was made within 14 calendar days. The package can also be sent by courier to the address Słowikowskiego 81C

(Hall 4, Gate 5), 05-090 Raszyn entering BASÈ DE VIE as the recipient.

The product may be returned within 14 calendar days from the date of delivery. The product must not be used and must contain all brand emblems i.e. tags, boxes, accessories, etc.

The return address is Słowikowskiego 81C (Hall 4, Gate 5),

05-090 Raszyn. Parcels sent to an address other than the one provided will not be received, and InPost S.A. will return them to the sender. The company will not bear the cost of resending the parcel. If it is not possible to send the package to the address, the customer should contact the company to arrange another form of shipment.

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